Prime Plumbing Inc ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us for plumbing services.
Who We Are
Prime Plumbing Inc — Your Local Residential and Commercial Plumbers. Florida State License #CFC1426750. Located at 37136 FL-19, Umatilla, FL 32784, United States. Phone: 352-357-3700.
Information We Collect
We may collect information you provide directly, including:
- Name, phone number, email address, and service address
- Details about the plumbing or related service you need
- Messages you send through our contact or quote forms
- Whether the work is residential or commercial
We may also automatically collect limited technical information such as IP address, browser type, device type, pages visited, referring URL, and approximate location derived from IP address. If you arrive from an advertisement, we may receive campaign identifiers (such as UTM parameters or ad click IDs) to measure marketing performance.
How We Use Your Information
We use the information we collect to:
- Respond to service requests, quotes, and customer inquiries
- Schedule, perform, and follow up on plumbing services
- Improve our website, customer experience, and operations
- Measure advertising and marketing effectiveness
- Comply with legal obligations and protect our rights
Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies (including tools from advertising and analytics providers) to understand how visitors use the site and to measure ad performance. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate our business (for example, hosting, email/SMS notifications, analytics, or advertising platforms), and when required by law or to protect safety, rights, or property. Those providers are expected to use information only to perform services on our behalf.
Data Retention
We retain customer and lead information for as long as needed to provide services, maintain business records, resolve disputes, and meet legal or accounting requirements.
Your Choices
You may contact us to update or correct information you have provided, or to ask questions about how we handle your data. If you no longer wish to receive marketing communications from us, follow the unsubscribe instructions in those messages or contact us directly.
Children's Privacy
Our website and services are directed to adults and property owners/managers. We do not knowingly collect personal information from children under 13.
Security
We take reasonable administrative and technical measures to protect information submitted through our website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest revision. Continued use of our website after changes means you accept the updated policy.
Contact Us
Questions about this Privacy Policy? Contact Prime Plumbing Inc at 352-357-3700, or write to us at 37136 FL-19, Umatilla, FL 32784, United States. You can also use our contact form.
